In a lower than current incident at California’s John Wayne Airport in 2018, a mom named Traci Radford and her daughter, Abcde, encountered an unlucky state of affairs whereas boarding a Southwest Airways flight. Abcde, pronounced ‘ab-cidy,’ has epilepsy, which required them to pre-board the flight.
Throughout the boarding course of, a Southwest Airways gate agent allegedly laughed and mocked Abcde’s identify. To make issues even worse, the gate agent took a photograph of Abcde’s boarding cross and posted it on social media, the place others joined in ridiculing the little woman’s identify! Ouch!
Traci Radford confronted the gate agent, expressing her disappointment and requesting them to cease the mockery. Regardless of her efforts, the airline worker’s actions continued to trigger misery to Abcde and her household.
After the incident gained consideration, Southwest Airways issued an apology to the household, acknowledging the inappropriate habits of their worker. They reassured their dedication to treating all clients with respect and making certain correct conduct from their workers.
Information article on the incident beneath
Whereas Abcde’s identify is unusual, it’s not distinctive with over 328 infants on condition that identify within the US alone.
