You latterly took a trip in our elevator. Buyer satisfaction is essential to us. Please assist us by finishing this five-minute survey to inform us about your expertise.
Background
What was the primary function of your elevator journey?
⚪ Enterprise
⚪ Pleasure
⚪ Simply taking a take a look at drive
⚪ Get away from my partner/roommate
Which reply finest describes your expertise driving this and different elevators?
⚪ This was my first time driving any elevator.
⚪ I’ve ridden elevators prior to now, however this was my first trip on this elevator.
⚪ I’ve ridden this elevator a couple of instances earlier than.
⚪ I stay or work within the constructing and have a season subscription to the elevator.
⚪ I stay on this elevator.
Scheduling
When it got here to scheduling your elevator trip, please choose the statements that you just agree with.
⬜ The button(s) have been straightforward to search out.
⬜ The button lit up brightly after I pressed it.
⬜ I felt assured the elevator was coming.
⬜ I didn’t have to attend lengthy for the elevator to reach.
⬜ The adverts on the wall monitor had the fitting stability of relevance and eroticism.
Elevator Operator
If there was an elevator operator, please choose the statements that you just agree with.
⬜ The operator greeted me with a smile and a heat hey.
⬜ The operator understood my elevation wants.
⬜ The operator had the required data and coaching to function the elevator.
⬜ The operator communicated what would occur utilizing clear, non-technical language.
⬜ The operator gossiped about individuals who stay or work within the constructing.
⬜ The operator promoted conspiracy theories.
⬜ The operator used the N-word the anticipated variety of instances.
The Trip
What phrase finest describes the course the elevator was touring?
⚪ Going up
⚪ Happening
⚪ Facet to aspect
If you learn the choice “Happening,” what was your response?
⚪ Turned on
⚪ Grossed out
⚪ Unsure what you imply
How did you’re feeling when the elevator door opened in your flooring?
⚪ Calm
⚪ Nervous
⚪ Nauseous
⚪ An pressing have to pee
⚪ Degree achieved!
Disagreeable Occasions
Did you expertise any of the next disagreeable occasions throughout your trip? Choose all that apply.
⬜ Child received in and pressed all of the buttons
⬜ Lazy individual took the elevator for only one flooring
⬜ Elevator handed my vacation spot flooring a number of instances in each instructions.
⬜ Energy outage
⬜ Awkward encounter with somebody who has blocked me on social media
⬜ Fart
⬜ Groped by one other passenger or by the operator
⬜ Deadly elevator crash
We’re sorry you encountered somebody who is obstructing you on social media. What occurred in your final interplay earlier than they blocked you? Choose all that apply.
⬜ I despatched them a nude picture.
⬜ I attempted to promote them a timeshare.
⬜ I insulted their seems to be and/or intelligence.
⬜ I expressed an opinion concerning the Israel-Palestine battle.
Remaining Ideas
How happy have been you together with your general expertise within the elevator?
⚪ Worst journey ever!
⚪ Disenchanted
⚪ Meh
⚪ Cool beans
⚪ The trip of my life!!
How possible are you to suggest this elevator to a good friend or coworker?
⚪ Impossible
⚪ Unlikely
⚪ No matter
⚪ Probably
⚪ Very possible
If this elevator had not been accessible, what different mode(s) of transportation would you have got thought of? Choose all that apply.
⬜ A competitor’s elevator
⬜ Stairs
⬜ Rappel
⬜ Climb the constructing like Spiderman
In case you have further suggestions about how we will enhance your expertise, please enter it beneath. Your suggestions will stay nameless as a result of we promise to not learn it.
We hope you loved this survey. Please click on the hyperlink beneath to share your survey expertise and inform us how we did.
https://www.surveymonkey.com/r/GR93BD9
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